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Helping you understand the procedure to update your existing details to help ease the future processes.
How do I reset my forgotten password?
If you are trying to log in but have forgotten your password, simply click on the forgot password link from Sign in page, as shown below. On this page, simply enter the email address that you signed up with and click 'Reset Password'. If you have signed up with this address. we will send a reset password link to the email within a few minutes. If you c
How do I change my password?
If you want to update your password, simply click on 'Account' option in the top navigation bar. Account in top navbar Now scroll down till you see the change password section. And then simply enter the new password twice in the 'New Password' and 'Confirm Password' input fields. Click on 'Change Password' button and that's it. ![Change password](https://storage.crisp.chat/users/helpdesk/website/c
How do I change the email address associated with my account?
If you want to change the email address associated with your account i.e. the one that you sign in with, just send us an email at email@example.com. In the email mention your current email address and the new one you want your account to change to. In most cases, your email address will be updated within 48 hours.
How can I update my account details?
The basic account details can be changed easily. Once you are logged in, Click on 'Account' option on the top bar. Account option Now you can simply fill in the information and click on 'Update' button. Account details If you want to update the email address or timezone, check out [this article](/en